What Cookies Are
Cookies are small files stored on your browser or device. Similar technologies include local storage, session storage, pixels, tags, device identifiers, and SDK storage. We use "cookies" in this policy to refer to all of these technologies.
Cookie Categories
Required for login, security, routing, consent storage, fraud prevention, and service availability.
Session cookies, AuthSvc cookies, CSRF/state values, load-balancer routing, security logs.
Remember settings and improve product usability.
Role selection, dashboard preferences, theme, course progress, language, saved form state.
Understand usage, performance, errors, and product quality.
Page views, device/browser type, referrer, feature usage, crash or error reports.
Measure campaigns, referrals, conversions, and audience interest.
UTM tracking, ad pixels, conversion tags, referral attribution.
Improve AI-assisted workflows, support, training, and assessment quality.
Interaction metadata, feedback signals, prompt workflow status, lab review events. We avoid using this category for secrets or passwords.
AuthSvc Cookies and Storage
AuthSvc may use secure session cookies, authentication tokens, local storage entries, provider identifiers, application ids, and redirect state values. These are used to sign users in, keep accounts secure, connect users to the correct SERVLOCI app, and prevent unauthorized access.
Third-Party Cookies
Some cookies or similar technologies may be set by service providers such as hosting providers, analytics tools, payment processors, authentication providers, embedded media providers, communication tools, or advertising platforms. Their use is governed by their own policies as well as our contracts and configuration choices.
Consent and Control
Where legally required, we will ask for consent before using non-essential cookies. You can also control cookies through browser settings, device settings, privacy extensions, and opt-out tools. Blocking cookies may break login, dashboards, security features, course progress, or other product functionality.
Suggested Cookie Banner Content
Retention
Cookie lifetimes vary. Session cookies may expire when the browser closes or after an inactivity period. Preference cookies may last longer so we can remember settings. Security, audit, and analytics records may be retained according to our Privacy Policy and operational needs.
Updates
We may update this Cookie Policy as technologies, laws, products, or vendors change. The effective date above identifies the latest version.
Contact
Questions about cookies or privacy can be sent to privacy@servloci.in or support@servloci.in.